Built for How MENA Businesses Work
Businesses in Kuwait and the GCC have their own way of working: customers write in Arabic, Arabizi or a mix of Arabic and English, WhatsApp is a main sales channel, and competition on price is intense. Social Hub is our own platform, built around exactly these needs. Here's what it includes.
What Social Hub Includes
1. Price Intelligence
Social Hub monitors competitor pricing across retail store websites and public Talabat menu pages every day, alongside your competitors' social media activity. Here's competitor tracking in action:
2. Transparent KWD Pricing
Plans start from 25 KWD/month, priced and paid in Kuwaiti dinar. There's no currency conversion to work out, which keeps budgeting simple for a business in Kuwait.
3. Arabic-First Design
Customer comments in Kuwait are often written in Arabic, frequently in Kuwaiti dialect, and mixed with English.
Social Hub's AI is built to understand:
- Gulf Arabic dialects
- Arabizi (Arabic written in Latin letters)
- Arabic-English code-switching
- Kuwaiti slang and cultural context
And the interface itself is available in Arabic, right to left.
4. Restaurant & Retail Verticals
If you're a restaurant tracking competitor menus on Talabat, or a retailer monitoring prices across Xcite, Best, and Eureka, Social Hub has purpose-built tools:
5. WhatsApp Business Deep Integration
Social Hub includes:
- Contacts with tags and notes
- Group segmentation
- Broadcast campaigns with approved templates and scheduling
- Template management
- Delivered, read and failed counts per campaign
- Contacts who reply STOP are excluded from future broadcasts automatically
6. Local Payment
- Pay in KWD via MyFatoorah, with KNET available
- No international credit card required
Is Social Hub Right for You?
Social Hub is a strong fit if:
- You operate in Kuwait or the GCC
- You're in retail, restaurants, or F&B
- Price monitoring and competitive intelligence matter
- Arabic is your customers' primary language
- WhatsApp is your main communication channel
- You need competitive intelligence beyond social metrics
- You want transparent pricing in KWD, from 25 KWD/month
The Bottom Line
Social Hub is a competitive intelligence + social management platform built specifically for Arabic-first businesses that compete on price in Kuwait and the GCC.
Arabic sentiment, price tracking, restaurant menus and WhatsApp campaigns come together in one place, with plans from 25 KWD/month.
