Third-party vendors we use
A complete list of service providers that may process customer data on behalf of Social Hub. We provide 30 days advance notice before adding or replacing any subprocessor.
Hetzner Online GmbH
Germany (Falkenstein)
Purpose
Dedicated server hosting, data storage, computing
Data processed
All platform data (database, files, application)
Meta Platforms, Inc.
United States / EU
Purpose
Instagram & Facebook API: inbox, publishing, comments, analytics, real-time notifications
Data processed
Social account data, messages, posts, engagement metrics
WhatsApp LLC (Meta)
United States / EU
Purpose
WhatsApp Business API: messaging, broadcasts, contact management
Data processed
Messages, contacts, broadcast campaign data
AI Engine Provider
United States
Purpose
AI analysis: caption analysis, sentiment, vision analysis, AI chat assistant
Data processed
Post content, images, captions, chat prompts, generated outputs
Apify Technologies s.r.o.
Czech Republic (EU)
Purpose
Data collection: custom-built actors for competitor social posts, retail products, restaurant menus
Data processed
Public post data, product listings, menu items, prices
MyFatoorah
Kuwait
Purpose
Payment processing: subscription billing via KNET, Visa, Mastercard, Apple Pay
Data processed
Transaction amounts, payment method tokens, invoice data
Majestic SMTP (self-hosted)
Kuwait
Purpose
Transactional email: notifications, reports, password resets
Data processed
Email addresses, email content
Umami (self-hosted)
Germany (same server)
Purpose
Privacy-focused website analytics: page views, referrers, device info
Data processed
Anonymized visitor data (no cookies, no personal identifiers)
Ahrefs Pte. Ltd.
Singapore
Purpose
SEO analytics: search performance tracking
Data processed
Anonymized page view data
What we do NOT use
Change notification
We provide at least 30 days advance notice before adding or replacing any subprocessor. Subscribers can object within 14 days of notification.
Last updated: June 2026