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Restaurants & F&B

Menu tracking, price intelligence and customer conversations for F&B brands in Kuwait

Watch competitor menus, prices and offers from delivery apps every day. Run WhatsApp + Instagram + Facebook conversations from one inbox. Use a restaurant-tuned AI assistant to surface what customers are actually ordering, complaining about, and asking for.

Platform preview

Know what competitors serve before your guests do

Auto-synced menus from delivery apps, real-time price comparisons, and AI-scored reviews: built for F&B teams in Kuwait.

social-hub.net/menu/tracker

Menu Tracker

Synced from delivery platform · 45 min ago

Live
Menu Items
384
Price Changes
23
New Items
7
Avg Sentiment
4.2★
ItemYour PriceRival ARival BChange
Smash Burger Combo3.2502.9503.500 -9.2%
Chicken Shawarma1.5001.5001.750
Loaded Fries XL2.0001.8502.250 -7.5%
Fresh Lemonade0.8500.7500.900 -11.8%
Chocolate Lava Cake2.5002.7502.500 NEW
Menu Change Detected
45 min ago

Rival A added 3 new items to "Desserts" and dropped Shawarma Wrap price by 15%

Smash Burger, 30-day price comparison
You Competitor

Why F&B teams pick us

Built for restaurant operators, brand managers and franchise groups across Kuwait and the GCC.

Menu tracker

Auto-watch competitor menus from delivery apps. Get notified the moment a dish is added, removed, or repriced.

Restaurant pricing lab

Compare your menu prices against any competitor by category, branch and time — find pricing power before you raise.

Ask AI restaurant assistant

A restaurant-tuned AI agent that knows your menu, your reviews and your competitor activity. Ask anything in EN or AR.

Sentiment on every review

Every review and comment is scored. Spot delivery complaints, taste issues, and packaging praise as they trend.

WhatsApp at scale

Branch-routed WhatsApp inbox with assignment, SLAs, templates and broadcasts on the official Meta API.

Branches & departments

Multi-branch operators get per-branch agents, accounts, business hours, SLAs and reports — no spreadsheets.

The platform

The F&B-ready toolkit

Menu Tracker

Daily menu + price syncs from delivery apps.

Restaurant Pricing Lab

Cross-brand category-level price compare.

Ask AI

Restaurant-tuned AI Q&A on your data.

Competitor Social Radar

IG, FB, TikTok, YouTube auto-capture.

Sentiment Analytics

AI scoring on every review and comment.

Unified Customer Inbox

WhatsApp + IG + FB + comments in one screen.

WhatsApp Broadcasts

Approved templates and segmented sends.

Branches & Departments

Multi-branch routing and reporting.

Daily & weekly reports

Auto-emailed PDF summaries.

Use cases

How F&B teams actually use it

01

Catch a competitor menu launch the same day

Menu Tracker pings you when 3 new items appear on a rival's delivery-app menu. Within an hour your team knows pricing, photos and customer reactions in the comments — and decides whether to mirror, undercut, or ignore.

02

Defend a high-margin item from a price drop

A competitor cuts a signature item by 22%. Pricing Lab shows your margin headroom; you queue a counter-offer to your loyal-customer WhatsApp segment with a 48-hour code.

03

Surface delivery + packaging complaints before they trend

Sentiment Analytics flags a 3× spike in "cold food" mentions across three branches. Ops investigates the rider routing, fixes it, and tracks sentiment recovery in real time.

04

Run a multi-branch Ramadan campaign without spreadsheets

Each branch has its own WhatsApp templates, business hours, and SLA. Performance dashboard rolls up response times and order-volume per branch — head office sees everything from one screen.

Pricing

Pick the plan that fits your business

Pay in any GCC currency or US dollars, monthly or yearly. Choose the social or restaurant plans depending on what you track.

Currency
Billing cycle
Plan type

Social Intelligence

Basic

Perfect for small teams getting started with competitor tracking and social analytics.
25$ /mo
Choose Basic
Competitors per platform
5
5
2
5
What's included
  • 500 points per monthYour monthly credit, spent on competitor scans, AI analysis and WhatsApp messages. Refills every month.
  • Free AI AnalysisAI reads every caption, comment and image we collect and tells you what it means. No points charged.
  • AI Intelligence AgentAsk about your market in plain language and get answers drawn from your own data.
  • WhatsApp BroadcastSend offers straight to customers on WhatsApp, to your whole list or one segment.
  • Social Media AnalyticsYour reach and growth measured against competitors, with benchmark scorecards, audience quality checks, collaboration performance and Google Business ratings.
  • Market Intelligence DashboardA running read on your industry: customer sentiment, where demand is heading, and the product gaps your competitors have not filled.
  • Email ReportsA daily and weekly summary in your inbox with a PDF attached, so you stay current without logging in.
  • AI Image GenerationCreate marketing visuals from a written description, without a designer.
  • 5 team membersPeople you can invite into your workspace. Everyone shares the same plan, with no per-person billing.
  • 1 social accountYour own Instagram, Facebook and WhatsApp accounts, connected for publishing, replies and analytics.
Most chosen

Plus

For growing teams that need deeper insights, content ideas, and alerts.
50$ /mo
Choose Plus
Competitors per platform
10
10
5
10
Everything included in Basic, plus:
  • 1000 points per monthYour monthly credit, spent on competitor scans, AI analysis and WhatsApp messages. Refills every month.
  • Track up to 5 retail stores (10 pts/sync)Online shops we re-check on a schedule, so you hear about a price change instead of hunting for it.
  • Price GuardFlags it when a price you advertise on social does not match the price in your store.
  • Content IdeasAI suggests what to post next, based on what is working for you and for your competitors.
  • Content CalendarPlan and schedule posts ahead across every connected account, from one calendar.
  • Comments MonitoringRead what customers say on your competitors’ posts, usually where complaints surface first.
  • Alerts CenterChoose the changes you care about and hear the moment they happen, not weeks later.
  • Social Comparison LabPut your brand next to a competitor side by side, and compare individual products head to head.
  • Campaign ROIConnect campaign spend to what you actually sold, so you know which ones paid off.
  • 15 team membersPeople you can invite into your workspace. Everyone shares the same plan, with no per-person billing.
  • 3 social accounts per platformYour own Instagram, Facebook and WhatsApp accounts, connected for publishing, replies and analytics.
  • 3 Google accountsGoogle properties you can connect: Search Console, Analytics, YouTube and Business Profile.

Pro

Full power for agencies and brands managing large-scale intelligence operations.
110$ /mo
Choose Pro
Competitors per platform
15
15
8
15
Everything included in Plus, plus:
  • 2000 points per monthYour monthly credit, spent on competitor scans, AI analysis and WhatsApp messages. Refills every month.
  • Track up to 15 retail stores (10 pts/sync)Online shops we re-check on a schedule, so you hear about a price change instead of hunting for it.
  • Social HubOne inbox for every connected account, worked by your whole team, with assignment, agent performance, auto-replies, macros and response targets against your business hours.
  • 2 Social Agents includedTeam members with their own inbox seat, so conversations can be assigned and response times tracked.
  • Community ManagementComments, mentions and reviews from every connected account in one queue your team can assign, answer, hide or escalate.
  • Case DeskFor problems one reply cannot close, such as a refund or a broken order, each becomes a case with an owner and a status until it is resolved.
  • Prime SupportA direct line to our team with priority response, instead of the standard queue.
  • 30 team membersPeople you can invite into your workspace. Everyone shares the same plan, with no per-person billing.
  • 5 social accounts per platform+2Your own Instagram, Facebook and WhatsApp accounts, connected for publishing, replies and analytics.
  • 5 Google accounts+2Google properties you can connect: Search Console, Analytics, YouTube and Business Profile.
Compare all plans and limits →Every feature, side by side

Compare all plans

Every feature, across every plan.
CapabilityBasic$ 25Plus$ 50Pro$ 110
Limits
Monthly pointsYour monthly credit, spent on competitor scans, AI analysis and WhatsApp messages. Refills every month.50010002000
Retail stores trackedOnline shops we re-check on a schedule, so you hear about a price change instead of hunting for it.515
Social agentsTeam members with their own inbox seat, so conversations can be assigned and response times tracked.2
Team membersPeople you can invite into your workspace. Everyone shares the same plan, with no per-person billing.51530
Social accountsYour own Instagram, Facebook and WhatsApp accounts, connected for publishing, replies and analytics.135
Google accountsGoogle properties you can connect: Search Console, Analytics, YouTube and Business Profile.35
TikTok competitorsHow many competitor accounts you can track on this platform.51015
YouTube competitorsHow many competitor accounts you can track on this platform.51015
Facebook competitorsHow many competitor accounts you can track on this platform.258
Instagram competitorsHow many competitor accounts you can track on this platform.51015
AI
Free AI AnalysisAI reads every caption, comment and image we collect and tells you what it means. No points charged.
AI Intelligence AgentAsk about your market in plain language and get answers drawn from your own data.
AI Image GenerationCreate marketing visuals from a written description, without a designer.
Content IdeasAI suggests what to post next, based on what is working for you and for your competitors.
Analytics & reports
Social Media AnalyticsYour reach and growth measured against competitors, with benchmark scorecards, audience quality checks, collaboration performance and Google Business ratings.
Market Intelligence DashboardA running read on your industry: customer sentiment, where demand is heading, and the product gaps your competitors have not filled.
Email ReportsA daily and weekly summary in your inbox with a PDF attached, so you stay current without logging in.
Social Comparison LabPut your brand next to a competitor side by side, and compare individual products head to head.
Campaign ROIConnect campaign spend to what you actually sold, so you know which ones paid off.
Monitoring & alerts
Price GuardFlags it when a price you advertise on social does not match the price in your store.
Comments MonitoringRead what customers say on your competitors’ posts, usually where complaints surface first.
Alerts CenterChoose the changes you care about and hear the moment they happen, not weeks later.
Publishing & inbox
WhatsApp BroadcastSend offers straight to customers on WhatsApp, to your whole list or one segment.
Content CalendarPlan and schedule posts ahead across every connected account, from one calendar.
Social HubOne inbox for every connected account, worked by your whole team, with assignment, agent performance, auto-replies, macros and response targets against your business hours.
Support
Prime SupportA direct line to our team with priority response, instead of the standard queue.
More
Community ManagementComments, mentions and reviews from every connected account in one queue your team can assign, answer, hide or escalate.
Case DeskFor problems one reply cannot close, such as a refund or a broken order, each becomes a case with an owner and a status until it is resolved.

Prices are shown in the currency you picked above. Yearly billing costs two months less than paying monthly, and you can move up a plan whenever you need to.

FAQ

Frequently asked questions

Start watching competitor menus this week.

Send your competitor list: we connect their delivery menus and start alerting within days.