Branches & Departments
Split the workspace by location and by team.
Why it exists
A business with several branches has staff who should only see their own location's messages and numbers. Without that separation the inbox becomes noise and branch performance can never be compared fairly.
How it works
You define your branches and departments, then assign people to them. Conversations and accounts are scoped so each team works inside its own slice of the workspace.
Which plans include it
| Capability | BasicKD 25/mo | PlusKD 50/mo | ProKD 110/mo |
|---|---|---|---|
| AI Chat | |||
| Media Hub | |||
| Contacts & Leads | |||
| Branches & Departments | |||
| Members & Roles | |||
| Wallet & Billing |
Common questions
Which plans include Branches & Departments?
Branches & Departments is included in the Basic, Plus, Pro plans. You can upgrade at any time and it becomes available immediately.
Does Branches & Departments use points from my wallet?
No. Branches & Departments is covered by your subscription and does not draw on your points balance.
Is Branches & Departments available in Arabic?
Yes. Social Hub runs fully in both English and Arabic, including right-to-left layout, so your team can work in whichever language they prefer.
Works with
See Branches & Departments in your own dashboard
Book a walkthrough and we will load your own competitors before the call.